Contact

Contact us

Questions about VIP, a payment, a refund, a ban appeal, or the server? Here’s how to reach us.

Email

shiroamekusu@gmail.com

Best for payments, refunds, cancellations, and ban appeals. We reply within 2 business days.

Discord

Join our Discord

Best for quick questions and for sending us your VIP death message.

Business details

Name
Eh, Big Dog (WARDOGS community server)
On your statement
EH BIG DOG

Writing about a payment?

Include these so we can find it quickly:

  • the email address you used at checkout
  • the date and amount of the charge
  • your Steam profile URL or SteamID64 (for VIP)

Never send us your full card number or any password.

To cancel VIP, use the “Manage subscription” link in your Stripe receipt email or ask us by email. Details are in the Refund & Cancellation Policy.